LACQUER Downtown 210 Guadalupe St. Austin, TX 78701

LACQUER North 11005 Burnet Rd Austin, TX 78758

by appointment only

(512) 476-1211

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Our Story

The idea for LACQUER started in 2012 when founder, and University of Texas alumna, Carla Hatler moved back to Austin from Los Angeles and couldn't find the perfect nail salon.

"I had trouble finding a great nail salon that I didn't have to book out weeks in advance, and I couldn't find a place that offered mani-pedis at the same time. I didn't have two hours to spare in a salon, I wanted efficiency. The walk in salons didn't feel clean to me, and usually only carried one brand of nail lacquer. I couldn't believe Austin didn't have many great nail options, and the wheels starting turning. I wanted a clean salon with great products and efficient service. I did tons of research, interviews with other business owners and location scouting - a process that took me three years. I set out to create the salon I wanted to visit myself. I opened LACQUER Downtown in March 2015, coincidentally during the first week of SXSW, and haven't looked back. We now have two locations in Austin." 

 

CEO, Carla HatlerAs part of her research, Carla also discovered many nail salon and other beauty service providers are often misclassified or paid poorly. She made it her mission to be an ethical salon, providing fair (and legal) pay to all of her staff. All staff members have been classified as employees since LACQUER opened its doors. Interestingly, the same year LACQUER opened, the New York Times published an expose on nail salons in America. Carla adds, "I've learned so much since we opened and have become obsessed with doing things the "right" way. I'm continuously looking for ways to make LACQUER a better workplace and aid our staff in building their careers and planning for their future. We offer benefits like paid time off, 401k with company. matching, and supplemental insurance. My no-compromise approach has made running a profitable business a challenge, but I believe it's the new standard all salons should follow."

Carla grew up in the Dallas-Fort Worth area and is a graduate from the University of Texas at Austin. Prior to becoming an entrepreneur in the beauty industry, she held various management positions in advertising and specialized in helping launch new brands.

Why LACQUER?

Soakless Safe + Clean

We are the only Certified Safe Salon in Austin. We maintain an aseptic environment, free of disease. Using hot towels instead of soaking in water is the safest method possible to avoid infection, and it also provides a better result - nails don't become water logged and hold polish better.

all-natural, non-toxic

We are a natural nail studio committed to providing quality nail services in a clean, luxurious and modern environment. We use natural products with no harmful chemicals to maintain an environment of clean air as much as possible. We focus on natural nail health, and do not offer acrylic or dip powder services.

No chip guarantee

We offer a no-chip guarantee on all of our services: 7 days for gel and ultra polish and 3 days for regular polish. Contact us & email us photos within the guarantee window and we will schedule your complimentary redo.

SAME TIME mani/pedI service

We are one of the few salons in Austin to offer same time dual service manicure and pedicures.
Save time and get on with your day!

Knowledgeable, Friendly Staff

Our staff are licensed, trained nail technicians knowledgeable in natural nail care and proper methods to offer a safe and precise result that maintains the health of the natural nail. Beyond State licensing requirements, we provide rigorous advanced training to our staff in Safe Salon practices, soakless nail care methods, new products and techniques. We look for kindness and friendliness when recruiting for new team members: we want everyone to feel welcome and cared for, employees and customers alike.

LACQUER is woman-owned and a proud member of the Female Founder Collective, a network of businesses led by women, supporting women in positively impactintg our communities, both socially and economically.

We are a Certified Safe Salon and Ethical Beauty provider. At LACQUER, we are committed to having a positive impact on our community through ethical beauty. Read more about ethical beauty here.

“Best ATX Mani/Pedi ” -- Austin Monthly