Dear loyal patrons,
After 5+ years in the heart of our beautiful city, I have made the difficult decision to close our Downtown location. We have received so much support and amazing feedback from you all regarding how we've been handling things during the pandemic - we love our clients and what we do. It's been our absolute pleasure to provide the safest option available for natural nail services in town and we will continue to do so with one location (for now). I've always been open and transparent with you all during this difficult time and now is no different.
We knew our five year lease end was coming up and have been working with our landlord on acceptable renewal terms. It would be so easy to blame this on our landlord, but that just hasn't been the case - they've been lovely to work with and very supportive and understanding throughout all of this. Every week something new happened since we re-opened. With COVID cases growing every day, coupled with the loss of tourists and commuting office workers, plus several other "signs from above" (as I like to say), we decided not to renew our lease.
After spending this week Downtown packing and getting ready to move out, I feel it was the right decision to make. Many stores are closed and the once-vibrant Downtown feels empty. It's heartbreaking. We've seen Downtown grow and change so much since we opened our doors in March 2015 (during a bustling SXSW). We love Downtown and the closing of this chapter in our history is not an easy one, but we must adapt and change to thrive. I know Downtown will come back again one day and we hope to return to Central Austin when the time is right.
In the meantime, please come see us at our North Austin location! We are extending our mani/pedi combo special through the end of August.
Carla Hatler, Owner & Founder