What is your refund policy?

Gift card purchases and services performed are final sales and not eligible for a refund.

Retail products may be returned within 10 days of purchase (product must be unopened and unused).

Any client who feels the LACQUER staff has not met their expectations must return to the same LACQUER salon within 24 hours for an accurate evaluation by management of the problem. If the service did not meet LACQUER's standards, a redo will be offered.

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