What is your late arrival policy?

We kindly ask all of our guests to arrive 5 minutes before their scheduled appointment time to choose a color, get something to drink, pick out a magazine and get settled before the scheduled appointment time. We understand sometimes everyone runs late, so we allow a 10 minute grace period. Depending on how late you are, we may have to shorten your service time in order to stay on schedule for the rest of our appointments for the day.

If you are more than 10 minutes late we may have to cancel or reschedule your appointment and in that case, our late cancellation fee or no-show fee will apply.

LACQUER® Copyright 2017