What is your cancellation policy?

We kindly ask you give us at least 4 hours notice if you cannot make your appointment. We understand things happen and we hope you understand we need ample notice so we can fill your slot with another appointment or accommodate someone on our waiting list. It's good karma!

Cancellations within 4 hours of your scheduled appointment will be charged 50% of the service(s) booked.

No shows will be charged 100% of the service(s) booked - don't be a no show!

Please note we have a different cancellation policy for groups of 5 or more, which can be found in the group event agreement.

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